All products sold by CarLEDIndia are absolutely new, have passed stringent quality checks, and are certified with industry wide certifications. We also double check the product before dispatching your order.
CarLEDIndia honors a 1 Year replacement (part or the entire unit) warranty against any manufacturing defect for the CREE LEDs and six months for Epistar LEDs. All warranty claims must be made through our customer service and authorized by CarLEDIndia.
While delivery, if you see the package is in a bad/ damaged condition, please refuse to accept the package and return the package to the delivery person. Also, please call us at +91 78385 91857 mentioning your Order details; and we will personally ensure that a brand new replacement is issued to you with no additional cost.
CarLEDIndia's warranty is void if the product serial number, product stickers, or manufacturers’ seal have been removed, altered or tampered with. Warranty does not cover and/ or is also void in case of user abuse, misuse, defacing, and/or improper operation or installation.
As an aggregator, we also stock products from various brands like Sparco, GoPro, Drift Innovation and many more, which have manufacturers warranty for which you need to get in touch with the manufacturer directly.
Note: Please do note the type of warranty (if applicable) in the product description section.
CarLEDIndia is not liable for incidental loss, installation, removal and/or reinstallation charges incurred by the user in case of defective or returnable products. Any damage caused to the product due to improper installation will not be covered under this or any other warranty extended by/through CarLEDIndia.
Products damaged due to improper or inadequate packaging while returning will not be covered under this warranty extended by/through CarLEDIndia.
Cost of shipping products for replacement, to CarLEDIndia will be the responsibility of the customer and shall be borne by them.