If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by calling us at +91 7838591857.
For outright cancellations by you before your product has shipped, we will refund the entire amount.
If you received the product, it will be eligible for replacement as per warranty, only in cases where there are manufacturing defects found with the product or as per the warranty policy.
Refunds will be made in the same form that the payment is received within 15 working days from the date of cancellation of order.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us at +91 7838591857 or email us at firstname.lastname@example.org mentioning your Order details. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
i) Any product that exhibits physical damage to the box or to the product (unless acknowledged by the courier company);
ii) Any product that is returned without all original packaging and accessories, including the retail box, bolts, and all other items originally included with the product at the time of delivery;
iii) Any product that seems to have been used.
iv) Any special orders especially being imported